Returns Information

Used Parts

Whilst we try our best to make sure parts are sold as described, if there are any significant defects found which were not described, a full refund will be offered within 4 days of your purchase if on delivery you have signed as damaged and informed us immediately within 24 hours.

All ‘returned as damaged’ items will be checked. Refunds on used parts will be given at our discretion. It is the buyers responsibility to check that the part you are buying is correct for application, therefore no refunds will be given in this instance. If you are unsure about ordering the correct part, please contact us first for help & advice.

New Parts & Accessories

If you are not completely satisfied with your item, you can return or exchange goods. Items must be unused, in original condition and with all tags / packaging still attached. You can return your item within 4 days of the date of your order. Anything over this time can not be refunded. You must inform us and have authorisation to exchange/return any part.

Any return must include your original invoice, along with your name, contact details, and the item you would like to exchange. Please be aware that you will be charged additional postage costs for your new item to be sent, along with any price differences. It is always the responsibility of the customer to pay for the return postage costs.

Please note that you are responsible for any returned items until they are received by us. For this reason we suggest you use an insured method of return such as recorded delivery.

We like our customers to be happy. If however this is not the case, and you are unhappy with the service you have received please contact us and we shall try to rectify the problem.

If you wish to post your item, send to: 1 St Hildas Close, Didcot, Oxfordshire OX11 9UU